Fully managed cloud networking — Wi-Fi, switching, security appliances and cameras on a single dashboard.
CoSol delivers Cisco Meraki Access as an ongoing managed service: we run your wired and wireless access environment end to end — provisioning, monitoring, policy, and lifecycle — on Meraki’s cloud-first architecture, so your team gets enterprise connectivity without the operational overhead.
Who it's for: IT, BFSI, automotive, manufacturing and healthcare — single sites to large distributed networks.
Assess the existing access estate and design a managed Meraki solution scoped to the customer’s sites, users and requirements.
Zero-touch cloud provisioning and onboarding into ongoing operations, with baseline policies and dashboards live from day one.
Add sites, SSIDs, switches and capabilities; continuous optimisation of RF, capacity and policy as the network grows.
Quarterly service reviews and value reporting underpin renewal of the managed access relationship.
Customers reach the service through the Meraki dashboard (single pane of glass) and the CoSol service desk.
CoSol NOC monitors device, client and application health with proactive alerting and remote packet capture.
APIs and templates for automated provisioning; optional integration with customer ITSM/SIEM.
| Service category | Description | Mode |
|---|---|---|
| Network Health & Performance | 24/7 monitoring, optimisation, proactive alerts and recommendations | Hybrid (RIM + scheduled onsite) |
| Configuration & Change Management | Centralised config, policy enforcement and change tracking | Hybrid |
| Security & Compliance | Firewall, content filtering, threat analytics, periodic compliance reviews | Hybrid |
| Firmware & Update Management | Scheduled patching, rollbacks and compliance enforcement | Hybrid |
| Hardware Lifecycle | Asset tracking, RMA coordination and replacement planning | Hybrid/Onsite |
| Analytics & Reporting | Usage, performance, SLA, compliance and capacity reports | Hybrid |
| Incident priority | Response time | Resolution target |
|---|---|---|
| P1 | 15 min (24/7) | 4 hours |
| P2 | 15 min (business hrs) / 60 min (non-business) | 8 hours |
| P3 | 15 min (business hrs) / 60 min (non-business) | 2 business days |
Service commitments are measured and reviewed in monthly reporting and quarterly service reviews. Full SLA available on request.
CoSol is the single point of contact and owns escalations end to end, coordinating Cisco TAC and third parties as needed. Customers raise requests via the service desk (email/portal/phone).
Delivered by a team holding Cisco Meraki Solutions Specialist (CMSS) certification and the Meraki Black Belt (Pre-Sales, Deployment and Support) tracks.
Request a customized proposal, a readiness assessment, or a demo.
Contact: ojas@cosol.in | +91-9845975958
24/7 support available for existing customers at support@cosol.in