Managed Cisco video-enabled collaboration spaces — designed, deployed and run for you.
CoSol designs, deploys and manages Cisco video-enabled meeting rooms as a service — from room design and provisioning to proactive monitoring and lifecycle management — so every space just works, every time.
Who it's for: Organisations standardising hybrid meeting experiences across offices and sites.
Assess spaces and collaboration needs; design standardised managed meeting-room configurations.
Deploy and provision devices, validate experience, and onboard rooms into managed operations.
Roll out to more rooms and sites; optimise experience and utilisation over time.
Experience and utilisation reporting supports renewal of the managed rooms service.
Rooms managed centrally; customers engage via the CoSol service desk for changes and support.
CoSol monitors device/room health and call quality with proactive alerting.
Integrates with Webex Control Hub and customer calendaring/room-booking systems.
| Service category | Description | Mode |
|---|---|---|
| Room Design & Standardisation | Reference designs for consistent meeting spaces | Onsite/Hybrid |
| Deployment & Provisioning | Device rollout, configuration and validation | Onsite/Hybrid |
| Monitoring & Assurance | Proactive room/device health and call-quality monitoring | Hybrid |
| Lifecycle Management | Firmware, licence and asset management | Hybrid |
| Experience Reporting | Utilisation, quality and adoption reporting | Hybrid |
| Incident priority | Response time | Resolution target |
|---|---|---|
| P1 | 15 min (business hrs) | 4 hours |
| P2 | 30 min (business hrs) | 8 hours |
| P3 | 60 min (business hrs) | 2 business days |
Service commitments are measured and reviewed in monthly reporting and quarterly service reviews. Full SLA available on request.
CoSol owns the support experience for managed rooms, coordinating Cisco and AV/third parties, with remote and onsite remediation.
Delivered by a team trained in Designing & Deploying Cisco Video-Enabled Devices and the Cisco Future Proofed Workplaces Black Belt tracks.
Request a customized proposal, a readiness assessment, or a demo.
Contact: ojas@cosol.in | +91-9845975958
24/7 support available for existing customers at support@cosol.in